Header image
Header image

MSO is simple, quick and easy to use

Submit the majority of cases on MSO today

MSO is simple, quick and easy to use

Submit the majority of cases on MSO today

Header image

Find the certainty you've been looking for,

everywhere you look

#

Find the certainty you've been looking for,

everywhere you look

warning icon
The Bank of England Base Rate decreased on Thursday 9 May. 

Submit product transfers online

Deals up to four months in advance

Man in call centre
Service levels
Offer turnaround time - 10 days

Average call wait time: New enquiries - 21 seconds / Case updates - 4 seconds

 

Warning icon
We're aware of some intermittent slow running on our chat service. We're working hard to resolve this.
Warning icon

Helping your clients with their mortgage

If your client is worried about their mortgage payments, they can contact us. We're here to help with a dedicated team available to support. We have also signed up to the Mortgage CharterFind out more on our Coventry Building Society website.

Lending criteria

View our lending criteria to check your clients are eligible for a mortgage with us

Helping your clients with vulnerabilities

We know you care and want to find the right outcome for all of your clients by removing any obstacles that may be in their way. Vulnerabilities can be one of these.

 

We’ll help you identify who may be vulnerable and what extra steps you can take to help those who need it.

 

 

Woman on tablet

Calculators

Woman on bench

Calculators

Woman on bench

Products

Find the perfect mortgage for your customer

Woman walking through phone

Products

Find the perfect mortgage for your customer

Woman walking through phone
Illustration of a stack of blue and yellow books
We’re here for first time buyers
Illustration of a woman filling out documents
Our simple Offset can help your residential clients save money
Illustration of a house with solar panels
Our no fuss approach to portfolio landlords
Illustration of a stack of blue and yellow books
A lower rate when your clients borrow more for energy efficiency improvements
#

The one place you can go for the certainty you need

You'll get the information you need when you need it

 

We’ll be proactive and helpful in every conversation

 

We’ll use tech to speed up common sense, but not replace it

 

And we’ll always recognise that your clients are your clients

All together, better

Fairer Finance  Mortgages
Fairer Finance
2024
 
Customer Experience
 
Best Mortgage Lender
Mortgage Strategy Awards
2023
 
Best Mortgage Lender
 
Live chat . . .

Need some help?

Managing cases

Live chat