Find the certainty you've been looking for

everywhere you look

Find the certainty you've been looking for

everywhere you look

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Find the certainty you've been looking for,

everywhere you look

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The Bank of England Base Rate decreased on Thursday 9 May. 

Important Update: Coventry Building Society and

The Co-operative Bank

Coventry Building Society has reached agreement with the sellers of The Co-operative Bank to buy the Bank subject to gaining approval from the financial services regulators.

 

The purchase is expected to complete in the first quarter of 2025.

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Service levels
Offer turnaround time - 9 days

Average call wait time: New enquiries - 5 seconds / Case updates - 2 seconds

 

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We're aware of some intermittent slow running on our chat service. We're working hard to resolve this.
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Helping your clients with their mortgage

If your client is worried about their mortgage payments, they can contact us. We're here to help with a dedicated team available to support. We have also signed up to the Mortgage CharterFind out more on our Coventry Building Society website.

Lending criteria

View our lending criteria to check your clients are eligible for a mortgage with us

Helping your clients with vulnerabilities

We know you care and want to find the right outcome for all of your clients by removing any obstacles that may be in their way. Vulnerabilities can be one of these.

 

We’ll help you identify who may be vulnerable and what extra steps you can take to help those who need it.

 

 

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Calculators

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Products

Find the perfect mortgage for your customer

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Products

Find the perfect mortgage for your customer

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We’re here for first time buyers
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Our simple Offset can help your residential clients save money
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Our no fuss approach to portfolio landlords
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A lower rate when your clients borrow more for energy efficiency improvements
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The one place you can go for the certainty you need

You'll get the information you need when you need it

 

We’ll be proactive and helpful in every conversation

 

We’ll use tech to speed up common sense, but not replace it

 

And we’ll always recognise that your clients are your clients

All together, better

Fairer Finance Customer Experience
Fairer Finance
2023
 
Customer Experience
 
Best Mortgage Lender
Mortgage Strategy Awards
2023
 
Best Mortgage Lender
 
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