PT with us. It really works out.
Unlock a new rate for your client.
Complete eligible product transfers with us online, in minutes.
PT with us. It really works out.
Unlock a new rate for your client.
Complete eligible product transfers with us online, in minutes.
On 18 December, the Bank of England base rate went down from 4.00% to 3.75%. On 1 February 2026 our Base Rate Tracker mortgages will drop in line with the base rate. Flexx for Term, SVR or Privilege mortgage rates will decrease by 0.20% on 1 February 2026.
Service levels
Last updated: 21/01/2026 - 09:18am
Offer turnaround time - 16 days
Average call wait time: New enquiries - 4 seconds / Case updates - 5 seconds
Lending criteria
View our lending criteria to check your clients are eligible for a mortgage with us.
A broker's guide to limited company BTL mortgages
Uncover market trends, expert tips plus exclusive data from 500 landlords and 200 brokers. This report includes case studies and resources to help you win more limited company business.
Case tracking
Calculators
Case tracking
Calculators
Products
Find the perfect mortgage for your customer
Products
Find the perfect mortgage for your customer
First Time Buyer
We’re here for first time buyers
Offset
Our simple Offset can help your residential clients save money
Portfolio Landlords
Our no fuss approach to portfolio landlords
Green further advance
A lower rate when your clients borrow more for energy efficiency improvements
The one place you can go for the certainty you need
You'll get the information you need when you need it
We’ll be proactive and helpful in every conversation
We’ll use tech to speed up common sense, but not replace it
And we’ll always recognise that your clients are your clients
All together, better
Fairer Finance
2024
Customer Experience
Mortgage Strategy Awards
2023
Best Mortgage Lender
