Together, we can be certain
Helping you to work with confidence
Human expertise with you in mind
Brokers like you are at the forefront of our thinking. It’s why we take time, care and attention to deliver the service – the confidence – you and your clients need. In fact, everything that matters to them, matters just as much to us. That’s what will keep them coming back – and give both of you the certainty you deserve.
Our commitments we make to you and your clients
We’ll give you the information you need when you need it
A dedicated expert is always there to support you.
We’ll be proactive and helpful in every conversation
We’ll work hard to give you a quick response and keep you up to date with developments.
We’ll use technology to speed up common sense, not replace it
Whether you’re contacting through webchat or by phone, a real person will be there to respond.
We’ll recognise that your clients are your clients
At maturity, we’ll always refer clients back to where their journey began – with you.
See how you benefit from our human expertise
Watch our short video to discover more about support from Coventry for intermediaries
Ultimately, everything we do is to make your professional world work all together, better.
Mortgage products
By listening closely to you, we develop products that meet your clients’ needs – so you always feel as confident as they will.
Our service levels
We provide you with up-to-date information on how we’re performing. Because by giving you better service, you can offer the same to your clients.
Managing cases
We’ll guide you through the process of submitting business with us.
Our community pledge
A commitment to use business for the wider good.
Ensuring sustainability
See how we’re doing our bit to help with environmental challenges.
There's one place where you can come to get all the certainty you seek
Welcome to Coventry for Intermediaries
