PT with us. It really works out.
Unlock a new rate for your client.
Complete eligible product transfers with us online, in minutes.
All together, supporting you better
We give all our brokers 2 BDMs
Support for all Coventry for intermediaries and The Co-operative Bank for Intermediaries enquiries is now in one place
PT with us. It really works out.
Unlock a new rate for your client.
Complete eligible product transfers with us online, in minutes.
All together, supporting you better
We give all our brokers 2 BDMs
Support for all Coventry for intermediaries and The Co-operative Bank for Intermediaries enquiries is now in one place
On 18 December, the Bank of England base rate went down from 4.00% to 3.75%. On 1 February 2026 our Base Rate Tracker mortgages will drop in line with the base rate. Flexx for Term, SVR or Privilege mortgage rates will decrease by 0.20% on 1 February 2026.
PT with us. It really works out.
Unlock a new rate for your client.
Complete eligible product transfers with us online, in minutes
Venezuela earthquake appeal
Two catastrophic earthquakes have hit Venezuela and the scale of destruction is huge. DEC charities are working with their local partners to reach people with emergency aid and support search and recovery efforts. Coventry Building Society and
The Co-operative Bank are supporting the appeal and raising funds to help.
Venezuela earthquake appeal
Two catastrophic earthquakes have hit Venezuela and the scale of destruction is huge. DEC charities are working with their local partners to reach people with emergency aid and support search and recovery efforts. Coventry Building Society and The
Co-operative Bank are supporting the appeal and raising funds to help.
Service levels
Last updated: 07/07/2026 - 09:32am
Offer turnaround time - 10 days
Average call wait time: New enquiries - 74 seconds / Case updates - 55 seconds
Lending criteria
View our lending criteria to check your clients are eligible for a mortgage with us.
Case tracking
Calculators
Case tracking
Calculators
Products
Find the perfect mortgage for your customer
Products
Find the perfect mortgage for your customer
First Time Buyer
We’re here for first time buyers
Offset
Our simple Offset can help your residential clients save money
Portfolio Landlords
Our no fuss approach to portfolio landlords
Green further advance
A lower rate when your clients borrow more for energy efficiency improvements
The one place you can go for the certainty you need
You'll get the information you need when you need it
We’ll be proactive and helpful in every conversation
We’ll use tech to speed up common sense, but not replace it
And we’ll always recognise that your clients are your clients
All together, better
